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Everything You Need to Know

We've compiled answers to the most common questions our clients and prospects ask. If you can't find what you're looking for, don't hesitate to contact us.

General

5 questions

How long does a typical project take?
Timelines vary by scope. A standard website takes 4ÔÇô8 weeks. A custom web application or mobile app typically requires 8ÔÇô16 weeks. Enterprise AI projects range from 12ÔÇô24 weeks depending on data complexity and model requirements. We always provide a detailed timeline during our discovery phase.
Do you work with startups or only enterprises?
We work with both. Our client base includes well-funded startups building MVPs, mid-size companies scaling their operations, and large enterprises transforming with AI. We tailor our engagement model and pricing to fit each client's stage and budget.
Can you work with our existing team and systems?
Yes. We frequently integrate with existing development teams, legacy systems, and established technology ecosystems. Whether you need staff augmentation, parallel workstreams, or full system integration, we adapt our delivery model to complement what you already have in place.
Do you provide project management and reporting?
Yes. Every project gets a dedicated project manager and access to our client portal where you can track progress, view milestones, approve deliverables, and communicate with the team in real-time. We provide weekly progress reports and regular stakeholder updates.
What industries do you serve?
We serve a wide range of industries including financial services, healthcare, e-commerce, logistics, agriculture, education, and government. Our cross-industry experience allows us to bring best practices and innovative solutions from diverse sectors to every project.

Technical

3 questions

What technologies do you specialize in?
Our core stack includes Python, TensorFlow, and PyTorch for AI/ML; React, Vue.js, and Next.js for frontend; Node.js, Laravel, and Django for backend; Flutter and React Native for mobile; AWS, GCP, and Azure for cloud; and PostgreSQL, MongoDB, and Redis for data. We select the optimal stack for each project's requirements.
How do you handle data security and privacy?
Data security is foundational to our work. We follow industry best practices including encryption at rest and in transit, role-based access control, regular security audits, and compliance with POPIA (South Africa) and GDPR where applicable. All client data is handled under strict NDAs.
Can you help with AI strategy before building?
Absolutely. Our AI consulting team can assess your data readiness, identify high-impact AI use cases, and develop a phased implementation roadmap ÔÇâ all before writing a single line of code. We believe in strategy-first AI, not technology for technology's sake.

Support

1 question

Do you offer ongoing support after launch?
Absolutely. We offer flexible maintenance and support retainers ÔÇâ from basic monitoring and patching to comprehensive SLA-backed support with guaranteed response times. Most of our clients transition to a retainer after their initial project launches.

Billing

1 question

What is your pricing model?
We offer flexible pricing depending on the engagement type. For well-defined projects, we provide fixed-price quotes. For ongoing or evolving work, we offer time-and-materials billing at competitive hourly rates. We also have retainer packages for continuous support and development.

Still Have Questions?

Our team is always happy to help. Reach out and we'll get back to you within 4 business hours.

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Ready to Transform Your Business with Intelligent Technology?

Let's discuss how Renux Technologies can engineer the right solution for your unique challenges β€” from AI systems to full-stack digital products.